Return / Refund Policy

Return’ at My Best Price Shop is easy and trustable as our experts ensure 100% customer satisfaction throughout your deal. From purchasing to complete product satisfaction, team My Best Price Shop strives to provide reliable support to its customers.

The return policy is applied to the following cases/ situations

• If the item was defective
• If the item gets damaged during the shipping
• If the wrong product is delivered by the seller
• If the product was missing
• If you (customer) did not like the product

We encourage our customer to review the listing before making a final purchasing decision.

Procedure of Return/Refund/Exchange

• Return shipping is free on your first return for EVERY order within 60 days from the date of purchase.
• The buyer/customer is required to raise the refund or replace request within 60 days from the date of receipt of the product.
• If your issue qualifies comes warranty coverage, My Best Price Shop will arrange the reverse pick up for the product, under our Return Policy Timeline.
• The shipment charge is non-refundable.
• Once the team of My Best Price Shop receives the product, the Quality Check team will go through the quality and condition of the product(s). As per the product’s situation, a solution will be provided to the customer within 3-4 workings days.
• Kindly note that all Returned Products are to be returned in their original packing.
• To initiate an exchange, email us at sales@mybestpriceshop.com with the following details (addressing the issue):
  • 3 Images of the products (top, bottom and side)
  • Order No.
  • Reason for your exchange/return.

Final sale and non-returnable categories

• Beauty
• Bodysuits
• Face masks
• Intimates/Lingerie
• Jewelry
• Swimwear

Note:
All of the above-mentioned details are necessary to initiate an exchange or refund procedure. In the absence of any detail(s), we cannot initiate the procedure.